This privacy Policy page is created in order to disclose our “Information Collection and Dissemination practices” for our site:

KELVIN respects your privacy in an online world, and shall spare no effort to protect your personal information.

We are concerned about the privacy of our users (hereinafter referred to as “You” “Your” “Yourself”) accessing the website “” and have provided this “Privacy Policy” to familiarize You with the manner in which We ( collect and use the information.

You are advised to please read the Privacy Policy carefully to get the insight about how we collect, use, protect or otherwise handle your personal information. Feel free to contact us in case of any doubts/ concerns regarding privacy on this site.

Registration/ Collection of Information

When registering on our site, you may be asked to enter your name, email address, phone number, and other relevant details to help you with your experience/ preference.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site or provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you in the following ways:

  1. To personalize your navigational experience on our website.
  2. To improve our website in order to serve you better.
  3. To address your requests/ complaints/ query.
  4. To carry out a contest, promotion, survey or other site feature.
  5. To quickly and safely process your transactions.
  6. To send periodic emails regarding services.
  7. To build a follow up (live chat, email or phone inquiries).

User Communications

User communication refers to your initiative to message/ email us using phone/ email. In this case, we may retain necessary data such as message content, mobile number, email id, date and time of communication to serve you in proper and exact manner.


We store cookies on our website to provide better user experience to our users. It helps us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools. It also help us to understand and save users’preferences for future visits.

What if you disable cookies in your Browser?

You can still visit our website but disabling cookies would turn off some of the features of the site

Log information

When you access our website ( via a browser, application or other client, our servers automatically retrieve some information such as web request, IP address, browser type, browser language, date and time of request, one or more cookie that identify your browser or account attached to it. It is done to track the genuine traffic on our website and to differentiate & serve the returning/ new visitors.


How do we protect your information?

We scan our website on a regular basis to detect any security vulnerabilities in order to make your visit to our site as safe as possible. We apply standard security measures when a user submits information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons having special access.


All sensitive/ card information is encrypted via Secure Socket Layer (SSL) technology.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third-party disclosure

We do not sell, trade, or otherwise transfer any personal information of users. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Additional Info

Besides, we may use the information to further develop and enhance our services, online portal, user experience and security.

Queries regarding the Website

If you have any particular query that has not been addressed in this privacy policy segment, you can contact us by filling the contact form.